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Privacy Policy

*Updated: [02/10/2023]

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At Zali Designs Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website to browse and book vacation rentals.

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1. Information We Collect

When you visit our website or make a booking, we may collect the following types of information:

- Personal Information: Name, email address, phone number, billing information, and any other information you provide when making a booking or inquiry.
- Payment Information: Credit card details or payment processing information used to confirm reservations.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and browsing history, which we may collect through cookies or similar technologies.

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2. How We Use Your Information

We use the personal information we collect for the following purposes:
- Booking and Reservations: To process and confirm vacation rental reservations.
- Communication: To respond to your inquiries, send booking confirmations, provide customer support, and keep you updated about your reservation.
- Payment Processing: To securely process payments and refunds related to your booking.
- Improvement: To analyze website usage and improve our services, ensuring a better customer experience.
- Marketing: With your consent, we may send promotional emails, special offers, or other information we believe may be of interest to you.

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3. Sharing Your Information

We only share your information under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us manage payments, reservations, and other operations, subject to their adherence to strict privacy standards.
- Legal Obligations: We may disclose your information if required by law, regulation, or legal process.
- Business Transactions: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

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4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no online service can guarantee absolute security, and we cannot ensure or warrant the security of your data.

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 5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track user preferences, and analyze website performance. You can manage your cookie preferences in your browser settings. However, disabling cookies may affect the functionality of certain features on our site. 

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6. Your Rights

You have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your personal data, subject to certain conditions.
- Withdraw consent to receive marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

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8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your information.

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By using our website, you acknowledge that you have read and understood this Privacy Policy.

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This policy ensures you are compliant with major data protection regulations and offers transparency to your customers about how their data is handled.

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