House Rules
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Check-in and Check-out Times: Check-in time is at 15:00hrs, and check-out time is at 12:00hrs. Please inform us via Whatsaap or Mobile Phone if you need to make special arrangements.
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Breakfast: Complimentary breakfast is served daily from 08:00hrs to 09:30hrs. Enjoy a swahili themed breakfast to start your day right.
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Restaurant: Our on-site restaurant, [insert restaurant name], offers [insert cuisine type] cuisine for lunch and dinner. Explore a diverse menu of delicious dishes right at your doorstep.
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Quiet Hours: Respect quiet hours from 00:00hrs to 06:00hrs to ensure a peaceful environment for all guests.
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No Smoking: Smoking is strictly prohibited inside the rooms.
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Pets Policy: Pets are not allowed unless prior arrangements have been made. Additional fees may apply.
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Visitors Policy: Non-registered guests are not allowed in the villa after quiet hours. Visitors must be registered with us via Whatsapp or Mobile Phone.
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Lost or Damaged Items: The hotel is not responsible for any lost or damaged personal items. Please use the in-room safe for valuables.
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Housekeeping: Daily housekeeping is provided. If you do not wish to be disturbed, please let us know ahead of time via our staff members or directly over Whatsapp or Mobile Phone.
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Towels and Linens: Please help us conserve water by reusing towels when possible. Linen change will be done every day or upon request.
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Parking: Complimentary parking is provided for registered guests.
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Wi-Fi: Free Wi-Fi is available throughout the Villa.
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Emergency Procedures: Familiarize yourself with the emergency exit routes and procedures. In case of emergency, dial [insert emergency number].
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Conduct: Guests are expected to conduct themselves in a respectful and courteous manner. Any disruptive behavior may result in eviction without refund.
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Room Keys: Do not share your room key with others. Lost key must be reported to the staff or via Whatsapp or Mobile Phone.
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Feedback: We value your feedback. Please share your comments or concerns with us Via whatsaap or mobile phone
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Payment: Payment is required before Check in and can be paid online directly via Bank Transfer, Visa, Master Card or Mobile Money.
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Refund Policy: Refunds for cancellations made 21 Days prior to the reservation date will be provided. Cancellations made after this period may be subject to a cancellation fee.
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Environmental Conservation: Help us conserve energy by turning off lights and electronic devices when not in use.
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Back up Power: We do not use a back up power system eg. generator. We do experience electrial outages but they typically dont last more than 2-3 hours. We have Solar lights accross the garden and integrated into the rooms and kitchen are portable magnetic lights which can be used in case of power outages.